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Terms & Conditions

Welcome to Highland Threads & Transfers! These Terms and Conditions ("Terms") govern your use of our website www.highlandthreadsandtransfers.com and the purchase of our custom clothing and related products. By accessing our website and placing an order, you agree to these Terms.

1. General Use
  • By using this website, you confirm that you are at least 18 years old or have parental consent.
  • You agree to use our website lawfully and not engage in fraudulent or harmful activities.
  • We reserve the right to refuse service to anyone for any reason at any time.
2. Customization & Intellectual Property
  • You are responsible for ensuring that any designs, images, or text you upload do not infringe on third-party copyrights, trademarks, or other intellectual property rights.
  • We reserve the right to reject or cancel any order containing offensive, illegal, or inappropriate content.
  • By submitting a design, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify it for the purpose of fulfilling your order.
3. Orders & Payment
  • All prices listed on our website are in US Dollars and may be subject to taxes and shipping fees.
  • Full payment is required at the time of purchase. We accept Credit Cards, Cash & Cash Apps such as Venmo, ApplePay and PayPal.
  • Orders cannot be modified or canceled once production has started.
4. Production & Shipping
  • Production times vary based on order volume and customization complexity. Estimated production times are provided at checkout.
  • We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
  • Once an order is shipped, you will receive tracking information. Risk of loss transfers to you upon delivery.
​5. Returns & Refunds
  • Due to the custom nature of our products, we do not accept returns or exchanges unless there is a defect or error on our part.
  • If you receive a defective or incorrect product, contact us within [X] days of delivery with photos, and we will replace or refund the item at our discretion.
  • We are not responsible for errors in user-submitted designs, including low-resolution images or incorrect colors.
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