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Privacy Policy

A Legal Disclaimer

Highland Threads & Transfers is an online retailer specializing in custom apparel, offering personalized printing and embroidery services. Customers can create unique designs using our online customization tools or upload their own artwork for direct application to a variety of garments, including t-shirts, hoodies, hats, and more.

By using our website, customers agree to our Terms of Service, which outline guidelines on design submissions, intellectual property rights, order fulfillment, shipping policies, and returns. We do not accept designs that infringe on third-party copyrights or trademarks. All orders are subject to our processing times, and customers are responsible for reviewing proofs before finalizing purchases.

Our company is committed to protecting customer data in accordance with our Privacy Policy, ensuring secure transactions and safeguarding personal information. We reserve the right to refuse service for any orders that violate our policies or ethical standards.

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Privacy Policy - The Basics

Highland Threads & Transfers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.highlandthreadsandtransfers.com and use our services.

 

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.

  • Order & Customization Data: Any designs, images, or text you upload for custom printing.

  • Automated Information: We collect data such as IP addresses, browser type, device information, and browsing activity through cookies and tracking technologies.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and shipping.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails (if you opt-in).

  • Detect fraud and ensure website security.

 

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, and website analytics.

  • Legal Requirements: If required by law or to protect our rights.

 

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function properly.

 

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, so we encourage you to use strong passwords and be cautious when sharing personal data online.

 

6. Your Rights & Choices

You can update your personal information by logging into your account.

  • You can opt out of marketing emails by clicking the "unsubscribe" link in any email.

  • You can request the deletion of your data by contacting us at [Your Contact Email].

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

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